Introducing the Producer Feedback Tool

FA Support -

Our new feature enables Food Assembly organisers to give feedback to producers. All the reviews are visible to all organisers but only each producer can see their own feedback.

How can I share the experience I had with my producers?

In order to leave a comment and share the experience you had with a producer, you need to go onto their public profile. At the bottom of that page, you will find a new section where you'll be able to give your feedback.

Once you have clicked on the ‘Share my experience with this producer’, you will be redirected to a new page where you will be able to give feedback on different topics such as: products, personal relationship, collections etc.  Once you have rated the different sections and written a comment, you will be able to view your feedback on their public profile.

 

Who can share their experiences? Who can see the feedback?

Any Food Assembly organiser can share the experience they had with a producer. But only the feedback of organisers, which are currently working with these producers, will be visible. As soon as a new comment has been written about producer, that producer will receive an email notification. Feedback is visible to all organisers and the concerned producer. Members and other producers cannot see any of the feedback. You can modify your answers at any time.

Why share your experience?

This new feature means you can promote producers, their products and work. By sharing information, together we can build a network of trust and transparency. The feedback you give to a producer will serve as a basis for discussion with the other hosts. These comments do not in any way replace the exchange you may have with the producers – it is essential to discuss any difficult topics with them before leaving a comment.

 

 

Have more questions? Submit a request

Comments

Powered by Zendesk