FIRST ORDER SURVEY

Felix Letellier Merida -

Sending the questionnaire

Two days after goods have been distributed, an email is sent to members who have just completed their first order with the The Food Assembly.

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What happens next

Members wishing to take part in our survey are directed to a page on our website. The one-page questionnaire is made up of a series of questions corresponding to the different stages of their experience placing their first order with The Food Assembly.

The first question is the only mandatory question (general satisfaction)

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Interface for Food Assembly Hosts

Food Assembly hosts can see feedback from members of their Food Assembly on the website. A banner on The Food Assembly homepage takes hosts to the relevant page.

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Here, Food Assembly hosts can see an overview of all responses submitted as well as more detailed feedback from Food Assembly members.

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