Sending the questionnaire
Two days after goods have been distributed, an email is sent to members who have just completed their first order with the The Food Assembly.
What happens next
Members wishing to take part in our survey are directed to a page on our website. The one-page questionnaire is made up of a series of questions corresponding to the different stages of their experience placing their first order with The Food Assembly.
The first question is the only mandatory question (general satisfaction)
Interface for Food Assembly Hosts
Food Assembly hosts can see feedback from members of their Food Assembly on the website. A banner on The Food Assembly homepage takes hosts to the relevant page.
Here, Food Assembly hosts can see an overview of all responses submitted as well as more detailed feedback from Food Assembly members.